Question 1

How does Glow home service work?

Accepted Answer

Book through the Glow app, choose a suitable technician and confirm. The technician arrives at your address with all necessary equipment. Booking and payment are fully handled in the app.

Question 2

Are technicians on Glow trustworthy?

Accepted Answer

Glow is a technology platform that connects you with independent technicians. Profiles, real photos, and all customer reviews are publicly visible so you can choose based on actual history — not advertising.

Question 3

How much does Glow home service cost?

Accepted Answer

Prices range from 2.000 to 3.490.000 VND depending on service type and duration. The price includes travel, equipment, and sanitation — no hidden fees. See each technician's exact rate in the app before confirming.

Question 4

What types of services does Glow offer?

Accepted Answer

Glow offers: full body massage, relaxation massage, acupressure, cupping, meridian therapy, and head/shoulder/neck care. Filter by service type in the app to find the right technician.

Question 5

Can I cancel or reschedule a booking?

Accepted Answer

Yes — you can cancel or reschedule for free before the technician departs, directly in the Glow app. The cancellation policy is shown at confirmation. For urgent help, call hotline +84 888 129 100 during operating hours.

Question 6

Why choose Glow instead of calling directly?

Accepted Answer

Glow differs from traditional services: every technician has a transparent profile, genuine customer reviews, and you pay via app — no cash, no hidden charges. If anything goes wrong, Glow's support team handles it and protects your interests.

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